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RETURN POLICY

Return (if applicable)
Our policy lasts 30 days,one month return without any question ,please note this policy is exclude for custom styles .
US$50 value trial order ,test quality and finish payment in 30 days ,the cost of order will be charged from your credit card or your agreed payment method after 30 days.
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations and there will be 30% fee charged on each returned items .
*Obvious sign of used.
**Any item not in its original condition, is damaged or missing parts for reasons not due to the manufacturing defects reason
***Any item that is returned more than 30 days after order received.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@eternalmetalpiercing.com

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@eternalmetalpiercing.com

Shipping(Return)
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.The cost of return shipping unpaid will be deducted from your refund.if you wish us to resend the returned package to you ,you are responsible for the fees to reship the box as well.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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Each piece of body jewelry is manufactured with 6AL4V ELI ASTM F136 Implant grade titanium and nickel free 14K,18K solid gold ,Mill certificated by third party SGS,TUV.

 

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